Service Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the service operations both in the workshop and on-site including day to day operations in liaison with Operations Manager and Repair Sales Manager. • Play a lead role in the setting up of the Zhoushan service facility, this includes setting up a workshop and manning the facility adequately to address the service business in the area. • You will be responsible for the profitability and development of the complete service department in Zhoushan. • Achieving budgeted and targets and department P&L for the Zhoushan Station. • Staff welfare, guidance, discipline, and performance. Also, that department fully conforms to all legal and company rules and regulations. • Health and safety of department employees, subcontractors, and other employees, all as deployed on department jobs or where department employees are allocated to other departments. • Responsible for controlling the day to day operational workshop activities through maximum utilization of manpower and maintaining a high level of productivity and efficiency in full compliance with ISO standards and company requirement • Continuous improvement regarding own department. • Allocated role re Group and company initiatives • Ensure that workshop objectives and targets are achieved through monitoring of Key Performance Indicators (KPI’s). • Build strong relationships with clients in the region to identify market necessities and potentials and establish links to facilitate new business. • Ensure the business evaluates and develops personnel, skills and methods as part of its overall continuous improvement environment • Prepare necessary ISO work instructions, risk assessment and checklist for all works • Responsible in maintaining the workshop, plant equipments, tools in good order and maintenance of good housekeeping in all job locations • Communicate and cooperate with the other Goltens business units in an open, honest, efficient and professional way to the benefit of the Goltens Group of companies. • Carry out your duties and responsibilities as Manager – Workshop Department of Goltens Shanghai in the most diligent, ethical and professional way. • Any other tasks as and when assigned by the management.

REQUIRED QUALIFICATIONS AND SKILLS

Technical / Professional:

• At least Degree in Marine/Mechanical Engineering • At least 5 years working experience in Marine or Offshore Industry • 2 & 4 stroke Reconditioning Diesel Engine knowledge. • Machining Experience. • Knowledge in reading production drawings • Fabrication Experience • Competent in Microsoft Office

General:

• Fluent in English speaking and report writing • Ability to work well under pressure • Demonstrate ability to handle work professionally, independently and efficiently • Continuous improvement mindset. • Mathematical aptitude • Analytical, planning, execution and problem-solving skills • Excellent managerial and mentorship skills

People/Relations:

• Excellent interpersonal and communication skills • Good team player with can do attitude, integrity, interpersonal, organization and time management skills. • Management Experience.

Industrial Knowledge:

• Marine or Offshore Industry