5.Arrange shipment according to inventory, customer requested date and shipping mode. Shipment tracing. Assist to manage returnable package with warehouse & customer.
6.Reply customers inquires timely and no complain from customer.
7.NPI order management & Shipment arrangement.
8.New business mode WI set-up for handling end customer
9.Cooperate with customer audit and training requirements.
10.Work with PM & cross function about the readiness of the new project. Relevant testing in R3Q for the new business mode
11.Follow up RMA / RGA, closely work with QA, WH, customs & Planner about RGA following up.
12.Payment supporting.
Who You Are (Basic Qualifications)
1.Bachelor’s degree
2.At least 3 years similar working experience
3.Fluent oral English, good listening, reading and writing skills
4.ERP application; Good excel application skills and data analysis skills
5.Good communication skills
6.Sense of urgency; accountability; strong learning ability, strong ability to work under pressure, careful ,patient and proactive & positive