Product Support Specialist

Job Information

Number WEBCN-- Job Function Sales Location 北京 Country Mainland China

About the Position

Responsibilities:
• Instrument installation, reagent application and customers’ training.
• Develop new special tests onto our instrument platform
• Solving customers’ technical and application issues, making sure instrument performance in its best condition.
• Collecting market info and data related to reagents and products.
• Helping sales and distributors support team on material preparation, translation, training, company projects, and marketing promotional activities when is needed.
• Achieve or exceed reagent sales target within the area.
• Perform other tasks as assigned.

Requirements：
• 3 years above relevant working experience

• Customer Focus
• Professional knowledge
• Learning on the Fly
• Problem Solving
• Priority setting
• Interpersonal Savvy