Program Manager, ROW trans Exe

Job description
We are looking for one passionate candidate who can join us and utilize the powerful technology systems to adapt to business requirements and improve customer experience, the major focus of the candidate would be:

Manage transportation resources in Amazon logistics systems following strict configuration change processes.
Coordinate the interaction between transportation business and local/global tech teams.
Streamline the process of system changes and document & optimize the internal working process.
Manage team internal projects such as process optimization,customer experience improvement and business partner training.
Troubleshoot system issues reported by business and respond to questions from various teams.
Consolidate the data from multiple data sources to generate weekly metrics, forecasting and daily reports to support business.

Key job responsibilities
Key job responsibilities
Basic qualifications
2+ years of program or project management experience

Preferred qualifications
Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document

BASIC QUALIFICATIONS

- 2+ years of program or project management experience
- 3+ years of Computerized Maintenance Management System program experience
- 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
- 3+ years of advanced Microsoft Word and Excel experience
- Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation, operation and maintenance
- Experience working in an analytical environment with cross-functional teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers.