Customer Services Consultant (2nd line)
Your challenge
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About you
Essential talents and qualifications:
- A master's degree (or similar by experience) with a solid IT background.
- Good professional communication skills in English.
- A passionate problem-solving attitude that utilizes your out-of-the-box thinking.
- A strong analytical mindset, and a desire to investigate in detail.
- A friendly and communicative attitude, happy to be a team player, and a good listener.
- Strong multi-tasking skills combined with a stress-resistant nature.
- The ability to work in a structured way and follow procedures in a dynamic and complex environment.
Bonus points if you have:
- Knowledge of an additional language, such as Dutch, French, or German.
- An interest or experience in supply chain or production planning.
- Previous work experience in customer services, and an understanding of service level agreements (SLAs) and ticket tracking systems.
Soft skills
Communication Teamwork Pragmatic Passionate Supportive
Hard skills
Strong interest in IT Problem-solving Analytical skills SQL
Language skills
Required:
English Chinese
A plus:
French German Dutch
Your future
We find the perfect intersection of your talents and our evolving needs. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions.
Many of our team members who start as a Customer Services Consultant grow into roles in software expertise, customer application expertise, or people management.
Apply for this career opportunity
page x of x February 12, 2026
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