助理产品经理实习生

工作职责-IT Ticket Optimization: Assist in resolving, sorting, analyzing, and categorizing daily IT tickets to identify recurring issues. Collaborate with the development team to propose solutions for reducing ticket volume and accelerating resolution efficiency.-Product Support: Assist the product manager in drafting user stories for cost-optimization features. Participate in user testing and collect feedback to iterate on solutions. -IT Purchase Cost Control: Support the team in sorting and reviewing IT procurement records, and propose cost-saving suggestions. -Data Collection & Analysis: Collect, organize, and analyze data related to RUN cost to generate regular reports. Identify cost-saving opportunities and track the effect of optimization measures.任职要求-Proactive and results-driven, with a strong sense of responsibility and attention to detailable to identify problems and propose practical solutions independently. -Excellent data analysis ability: proficient in using Excel (VLOOKUP, Pivot Table, data sorting and filtering); experience with data analysis tools (e.g., Python, SQL, Tableau) is a plus. -Good communication and coordination skills: able to communicate effectively with cross-functional teams, express ideas clearly, and promote task progress. -Basic understanding of supply chain operations or digital products is preferred; interest in cost optimization, IT operations, or product management is a must. -Fluent in English (written and spoken), as the team may involve cross-border communication.