Client Service Specialist

Responsibilities:

• Responds to orders general client inquiries invoice questions and client complaints.
• Resolves issues with orders delivery dates or service.
• Resolves the clients complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
• Other duties as assigned. Skills

Skills

• Client Service skills
• Quality Focus
• Problem Solving
• Freight Forwarding Knowledge
• Documentation Skills
• Listening
• Resolving Conflict
• Ability to multi-task

Required Experience:

IC

Employment Type : Full-Time
Department / Functional Area: Operations
Experience: years
Vacancy: 1