Universal Banker Hangzhou HZH Sub-branch

HSBC International Wealth and Premier Banking (IWPB)

Within International Wealth and Premier Banking (IWPB) we serve 41 million customers globally including 6.7 million who are international from retail customers to ultra high net worth individuals and their families. We help ourcustomers to take care of their day-to-day finances and to manage protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of openingup a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management Asset Management Global Private Banking and Insurance.

We are currently seeking an experienced professional to join our team.
In this role you will:

Manage counter operations to ensure compliance with regulation and internal procedures
Maintain counter transaction standards and efficiency
Assist Branch OPP DM on counter related matters Deliver quality customer service with continuous improvement and minimum complaints
Enhance service & sales culture among Counter Services Team
Achieve Premier/Advance customer number with quality referrals
Develop a well-trained and motivated counter team
Establish a database of all job-related knowledge and regulation
Guide counter team members through further career development
Protect the banks interest and provide overall administrative support to sub-branch
Be suspicious of money laundry activities and act accordingly on prevention or remedy

To be successful in the role you should meet the following requirements:

1. Bachelors degree;(recognized by the state)
2. Good command of English and Chinese;
3. Be meticulous and detail-oriented;
4. Be able to work efficiently and willing to take stable but routine job;
5. With good communication skill

Youll achieve more when you join HSBC.

is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

Issued by HSBC Bank (China) Company Limited

Employment Type : Full Time
Experience: years
Vacancy: 1