Senior Manager, Agentic Applications & Emerging Technology

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

This role supports the Director of Innovation Lab in delivering demand-led Agentic Applications & Emerging Technology initiatives, focusing on AI agent solutions and workflow automation use cases driven by business unit needs.

The role translates business demand into actionable requirements, prototypes, pilots, and production-ready solutions that can be adopted across markets.

The role executes structured emerging technology pilots with clear success criteria, ensuring practical and scalable outcomes.

The role works closely with business units, GenAI Foundation, Innovation Excellence, Group Technology, and Risk teams to ensure solutions are usable, governed, and adoption-ready.

Agentic Applications Delivery

• Work with business units toidentifydemand, pain points, and high-value use cases.

• Translate business needs into clear requirements, solution designs, and delivery plans.

• Lead end-to-end delivery of selected use cases from discovery through pilot and adoption.

• Ensure solutions are practical, scalable, and aligned with enterprise standards.

Solution Development & Enablement

• Support the design and delivery of AI agent workflows, including orchestration, integrations, and user interaction.

• Reuse GenAI Foundation capabilities (e.g., knowledge retrieval, content generation, models, platform services).

• Contribute to reusable patterns, templates, anddeliveryplaybooks to improve speed and consistency.

• Ensure solutions are aligned with enterprise architecture, security, and governance requirements.

Emerging Technology Pilots

• Execute structured pilots with defined hypotheses, timelines, and success criteria.

• Assess technologies for feasibility, scalability, and business value.

• Prepare clear findings, lessons learned, and recommendations forscaleor closure.

• Track market trends andidentifyopportunities aligned with AIA priorities.

Forward Deployment & Adoption

• Support implementation of validated solutions into business environments.

• Drive onboarding, training, and early-stage adoption with business users.

• Monitor usage, feedback, andrealisedvaluepost-deployment.

• Capture lessons learned to improve future delivery and reuse.

Stakeholder & Delivery Coordination

• Coordinate across business, engineering, architecture, risk, and partners.

• Managedeliveryprogress, dependencies, and risks.

• Prepare updates, reports, and communication for stakeholders.

• Ensure alignment between business demand and delivery execution.