Project Manager, PCS, China
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Project Manager in ICON’s Language Services department, you will manage end-to-end translation and localization projects for life sciences clients, ensuring delivery to scope, timeline, budget, quality, and regulatory expectations. You will act as a key contact for clients, internal teams, and vendors while supporting process improvement, risk management, and high-quality project execution.
What You Will Do:
- Manage the full lifecycle of Language Services projects from initiation through delivery and post-project review.
- Define project scope, timelines, budgets, resources, risks, and client expectations.
- Serve as the main point of contact for clients and internal stakeholders, managing communications, issues, and escalations.
- Coordinate cross-functional teams and external language resources to ensure smooth project delivery.
- Monitor project performance against scope, budget, quality, and timeline requirements, taking corrective action as needed.
- Manage project financials, including budget tracking, forecasting, invoicing support, and profitability monitoring.
- Identify risks, scope changes, and operational challenges early and implement mitigation plans.
- Support quality management activities, including investigations, CAPA support, RCA/5 Whys, and process improvement initiatives.
- Contribute to technology, automation, and workflow improvement initiatives that enhance efficiency, quality, and scalability.
- Mentor Associate Project Managers and junior team members, sharing project management best practices.
- Perform other duties as assigned.
Your Profile:
Required qualifications and experience:
- Bachelor’s degree in Life Sciences, Languages, Translation, Healthcare, Business, or a related discipline.
- 3+ years of project management experience in translation, localization, language services, or clinical research.
- Experience managing life sciences translation projects, including pharmaceutical, biotechnology, medical device, or clinical research content.
- Strong project planning, financial management, stakeholder management, and problem-solving skills.
- Proven ability to manage multiple priorities in a fast-paced, regulated environment.
- Experience coordinating cross-functional teams and external vendors.
- Experience supporting quality investigations, CAPA activities, and process improvement initiatives.
- Proficiency in CAT tools, translation management systems, project management software, and Microsoft Office applications.
- Native, professional, or advanced proficiency in Simplified Chinese, with fluent English communication skills.
- PMP certification preferred.
- Commitment to quality, compliance, and customer service.
- Willingness to travel occasionally, approximately 10%, when required.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply