Audit Operation Specialist

Key Responsibilities

Client Assessment & Onboarding

Conduct client assessments by strictly following internal SOPs

Assist in collecting reviewing and organizing client documentation

Support the onboarding process for new clients

Account Management

Handle client account setup activation and updates in internal systems

Create and maintain audit bookings accurately and on time

Keep client records organized and up to date

Client Communication & Operational Support

Handle client inquiries and requests in a timely professional and solution-oriented manner

Deliver day-to-day operational support to assigned client accounts

Proactively identify potential issues and escalate to senior team members when necessary

Maintain clear and consistent communication with clients to ensure smooth operations

Payment & Invoice Support

Assist in payment tracking invoice mapping and basic reconciliation

Follow up with clients on invoice-related matters under supervision

Ensure invoicing records are accurate and up to date

Qualifications :

Education

Bachelors degree in any discipline (Business Finance International Trade English or related fields preferred)

Fresh graduates are welcome no prior work experience required

Internship experience in customer service admin or operations is a plus

Skills & Competencies

Good communication skills in both English and Mandarin (written and verbal)

Basic proficiency in Microsoft Office (Excel Word Outlook)

Attention to detail and willingness to follow SOPs and procedures

Ability to learn quickly and adapt to new systems and processes

Additional Information :

NA

Remote Work :

No

Employment Type :

Part-time

Experience: years
Vacancy: 1