Chengdu KDC - PMO, RPA Management

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients' needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you'll translate insights into action and reveal opportunities for all-our teams, our clients and our world.

Overview

The KPMG Delivery Centre (KDC) is a centralised centre of excellence delivering high quality services to KPMG China's audit, tax, advisory and infrastructure functions.

The KDC opened in July 2013 with the delivery of a number of support operations. This was the first step in KPMG China's use of a national delivery centre. In the development of the KDC we have learnt from other KPMG delivery centres around the world. However, this will not be a big bang approach - we are taking the KDC's development one step at a time to get things right and ensure that quality is at the forefront of everything we do. KDC is part of our wider vision to our business to drive a sustainable, high quality assurance practice that is valued by our clients, attractive to our people and relevant today and in the future.

Responsibilities

• Supporting functions for change management, quality review meeting and implementation of governance and escalation framework.
• Assisting functions with monthly reports, manage analytics for relevant operational data and metrics, assess key performance indicators, and develop plans and recommendations to improve KPI's.
• Being responsible for the on-going evolutionary initiatives of the services, including functional changes, technology advancements, regulatory demands / changes and industry or market demands as specified by the management team
• Resolving conflicts that occur in delivery, ensuring all parties, functional areas, partners and management understand expectations and work effectively to deliver expected outcomes.
• Providing hands-on project management and actively managing project plan, deliverables, dependencies and outcome for selected project(s) as approved by senior management and key stakeholders. Ensure that the project goals and objectives are achieved within the project timeframe and guidelines established by the relevant stakeholders and management committees.
• Preparing communication plans and related monthly performance reports for key stakeholders and governance bodies (as appropriate) to provide updates on activities, service feedback and deliverables, as well as risks and mitigation strategies.
• Defining and managing overall change control processes and quality assurance aspects of the project to ensure project success.
• Identifying and managing overall project dependencies and ensuring project deliverables stay on time, on target and on budget.
• Defining and managing overall project risk identification and mitigation process through interaction with project constituents and stakeholders.
• Identifying on a timely basis all project barriers and work with key stakeholders to identify strategies and approaches to overcome these barriers.
• Building credible relationships with colleagues, including project leadership, practices, functional and technical resources.

Requirements

About KPMG

At KPMG China, we are committed to being an equal opportunity employer, with zero tolerance for any form of discrimination against any persons. It is important for us to create an inclusive, diverse and agile workplace for our people to develop and thrive at both a personal and professional level.

We strive to make ESG (environmental, social and governance) a watermark running through our organisation; from empowering our people to become agents of positive change, to providing better solutions and services to our clients. To lead by example, we launched Our Impact Plan (OIP) which includes our ESG commitments and progress across four key pillars - Planet, People, Prosperity and Governance.

We encourage you to come as you are, and we welcome all qualified candidates to apply, and hope you unlock opportunities with us. Visit KPMG China website for more company information.

Please note that all information in this form has been voluntarily supplied and will be used by KPMG for selection purposed only.