Head of Infrastructure and Operations

Position

Head- Infrastructure & Operations, is responsible for the design, operations, and maintenance of IT infrastructure for LVMH Beauty China Offices, Warehouses, Factory, Boutiques and Counters and ensure the high performance, stable, and secure technical environment to support users, applications and business.

The critical and complex infrastructure includes cloud service, data center, networks, servers, storage, databases, disaster recovery and all associated hardware and software. He / she will also develop and execute strategic plans to ensure that IT infrastructure is proactively managed to provide maximum value.

This role will play a crucial role in driving innovation, enhancing operational efficiency, through the effective use of technology solutions. You will collaborate closely with cross-functional teams, including executive leadership, global and local IT, business, and operations, to align technology strategies with the company's overall standards and objectives.

This role will be responsible to develop and adhere to SLA and SOP and manage helpdesk and support team to provide support services to LVMH Beauty China.

Profile

• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• At least 12 years working experience and 8 years at Infrastructure management position in a large scale MNC environment
• Proven experience in designing and implementing scalable and secure IT infrastructures.
• Familiar with cloud computing (Aliyun), virtualization, and containerization technologies.
• Strong knowledge of networking, server technologies, storage systems, databases, and communication systems.
• Solid understanding of information security principles and best practices.
• Strong leadership and team management skills, with the ability to motivate and inspire teams towards achieving goals.
• Extensive experience in vendor management and service outsourcing