Saint paul de joliette, qc, ca的职位

上次更新时间：30 天前

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Senior Technical Account Manager, Beijing (Compute) - Remote

AkamaiChina

30 天前

职位描述

Are you interested in engaging customers to extend their lifetime value?

Are you passionate about being a technical evangelist & growing customers business?

Join our exceptional team

You'll work with customers to address their needs in Cloud Computing. Assist them to implement Compute solutions coupled with CDN and Cloud Security as a complete package.

Partner with the best

As a Senior Technical Account Manager, you will maximize value, retention and growth throughout the customer life-cycle. You will help to build, innovate and evolve customers' cloud compute strategies. Delivering innovative outcomes for customers through efficient relationships, business acumen, and operational focus.

As a Senior Technical Account Manager, you will be responsible for :

Being the strategist and technical advisor to architects and technology leaders of Akamai's premier customers
Being the point of contact for the customer & leading account team to deliver customer success
Partnering with Sales and pre-sales to make recommendations that expand adoption of Akamai's Compute products and services
Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements
Responding to escalations when various issues arise and operational improvements to mitigate future risks
Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value

Do what you love

To be successful in this role you will :

Have minimum of 8+ years of experience with cloud-based applications, implementation lead, and strategy; and a Bachelor's Degree in Computer Science or its equivalent

Have relevant experience working with large enterprises in a customer-facing technical role with public cloud / cloud software company

Possess professional or associate architect level certifications from AWS / GCP / Azure / Other cloud providers is mandatory

Demonstrate hands-on in any of these domains : IaaS, Containers, Kubernetes, Auto-scaling, CI / CD with GitOps & pipeline customization

Have the ability to travel across China; approximately 20-25% of the time

Need to be proficient in English and Mandarin (written and spoken)

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life :

Your health

Your finances

Your family

Your time at work

Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.